TERMS & CONDITIONS

1. All orders that are placed require a 30% non-refundable deposit. No dates or orders are secure without a deposit.

2. We reserve the right to reject orders due to the unavailability of the date required.

3. All menu selections must be finalized 2 weeks prior to the booked date. Any changes to your selections within the week of your date will incur an extra charge.

4. Prices of food and services charged displayed on our menu are subject to change. Your order will not be affected if a deposit has been paid prior to changes.

5. Styling setup minimum 8 platters or dishes

6. 10% Surcharge applies on public holidays.

7. Earliest Bump in is 9:00 am. The Latest Bump is at 5:00 pm.

8. Delivery charges apply depending on your location and time of delivery. All orders requiring delivery after 6:00 pm incur a surcharge. If a delivery requires stairs, please advise us of this beforehand.

9. $40 minimum delivery charge applies.

10. Styling and set up fees are not included in the prices on the menu. Setup and styling are an extra surcharge starting at $425 not including tables. Styling includes, props, platters, florals, serving spoons, tongs, tablecloths , and food warmers.

11. Styling includes Samiel's Catering team arriving at your event and styling all food that is ordered. Using props, platters, fresh floral arrangements, or Special Synthetic arrangements.

12. There is strictly no food to be displayed on the same table as Samiel's Catering LLC. (i.e., Home-made, or alternative companies)

13. All props and items used to set up and display food at events will be your responsibility. Any damaged items/lost items will need to be paid for accordingly.

14. Food display props, platters, and food warmers are required to be washed and dried thoroughly before returning. $350 fee applies for items that are returned unwashed.

15. It is your responsibility to return all our props and items used to display food. Items will need to be returned within 3 days after your booking.

16. If required, we can pick up our props and platters a few days after the event ( the day will be confirmed with the client ) $75 pick-up fee applies.

 Everything must be washed and cleaned before we pick up the items.